Welcome to Atelier Ventus. These Terms and Conditions (“Terms”) outline the legal framework governing your use of our website [www.atelierventus.com] (the “Site”) and the purchase of our products. By accessing or using the Site, you acknowledge and agree to these Terms. If you do not agree, you must refrain from using the Site.
1. About Atelier Ventus
Atelier Ventus is a distinguished purveyor of fine fragrances, offering curated collections designed to inspire elegance and individuality. We are registered in [England and Wales] under company number [●], with our registered office at [Company Address].
2. Eligibility
By placing an order through our Site, you confirm that:
- You are at least 18 years old, or you have the permission of a parent or guardian.
- You are legally capable of entering into binding contracts under the laws of England and Wales.
- You will provide truthful, accurate, and complete information.
3. Products and Presentation
We take the utmost care to ensure that the descriptions, images, and details of our products are precise and reflect the true character of each fragrance. However, minor variations may occur due to the natural materials used and differences in display settings.
All products are offered subject to availability. We reserve the right to withdraw or revise any product at any time without prior notice.
4. Pricing
All prices on the Site are shown in pounds sterling (£) and include VAT at the prevailing rate.
Delivery costs are calculated and displayed at checkout.
We reserve the right to adjust prices at any time; however, changes will not affect orders that have already been confirmed.
5. Orders and Acceptance
Your order constitutes an offer to purchase a product from us. We will send you an email acknowledging receipt of your order. This does not mean your order has been accepted.
Acceptance occurs only when we dispatch the product(s), at which point a legally binding contract will be formed.
We reserve the right to refuse or cancel any order at our sole discretion, for example, if a product is unavailable or if there is an error in the price displayed.
6. Payment
We accept payment by [Visa, Mastercard, American Express, PayPal, etc.].
All payments must be authorised before products are dispatched. If payment is not received, we reserve the right to cancel the order.
7. Delivery
We deliver throughout the United Kingdom and to selected international destinations. Estimated delivery times are provided at checkout and are for guidance only.
We work with trusted couriers to ensure your order arrives promptly and securely; however, Atelier Ventus cannot be held liable for delays caused by events outside our control, including customs procedures, adverse weather, or courier disruptions.
Ownership and risk in the products pass to you upon delivery.
8. Returns, Exchanges and Refunds
We want you to experience Atelier Ventus in perfect confidence. You have a legal right to cancel your order within 14 days of receiving your goods, in accordance with the Consumer Contracts Regulations 2013.
Due to the intimate nature of fragrance, we can only accept returns on products that are unopened, unused, and in their original condition and packaging, unless the item is faulty or damaged on arrival.
To arrange a return, please contact our Client Care team at [support@atelierventus.com] with your order number.
Refunds will be processed to your original payment method within 14 days of receiving the returned item.
9. Intellectual Property
All content on the Site — including but not limited to images, product names, designs, text, graphics, logos, and packaging — is the property of Atelier Ventus or its licensors and is protected by UK and international intellectual property laws.
You may not use, copy, reproduce, modify, distribute, or exploit any content without our prior written consent.
10. Conduct and Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:
- Interfere with the Site’s security or proper functioning;
- Attempt to gain unauthorised access to our systems or data;
- Submit false, misleading, or fraudulent information.
11. Limitation of Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under UK law.
To the fullest extent permitted by law, Atelier Ventus shall not be liable for any indirect, consequential, or incidental losses arising from your use of the Site or purchase of products, including but not limited to loss of revenue, profits, or goodwill.
12. Disclaimer
While we take exceptional care to craft and present our fragrances, individual scent experiences may vary according to personal body chemistry and environment. Atelier Ventus provides products on an “as available” basis and makes no warranties, express or implied, beyond those required by law.
13. Privacy and Data Protection
Your privacy matters deeply to us. Our use of your personal information is governed by our [Privacy Policy], which complies with the UK GDPR and Data Protection Act 2018. By using our Site, you consent to such processing and warrant that all data you provide is accurate.
14. Changes to These Terms
We may revise these Terms from time to time to reflect changes in law, business practices, or site functionality. The most current version will always be available on this page. Continued use of the Site after updates constitutes acceptance of the revised Terms.
15. Governing Law and Jurisdiction
These Terms and any contracts formed through your use of the Site are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Us
For any queries regarding these Terms or your order, please contact us at:
Atelier Ventus
Email: [support@atelierventus.com]
Address: [Registered Address]
Telephone: [Contact Number]